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How to Contact Peak Credit Union

Need to get in touch with us? Find Peak Credit Union phone numbers, chat options, branch information, appointment scheduling, and mailing information below.

Call Member Services

For general account questions and assistance, call:

(800) 258-3115

Member Services hours:

    • Monday-Friday: 8:00 a.m.-7:00 p.m. PT

    • Saturday: 9:30 a.m.-2:00 p.m. PT

    • Closed Sundays and holidays

You can also reach Peak locally at (360) 357-9917.

Calling from outside the U.S.? Call 00 1 360 357 9917.

Chat With Us

Ranger Virtual Assistant

Ranger is available 24/7 through website chat to answer questions, help you find information, and guide you to self-service options.

Live Agent Chat

Need personalized assistance? You can connect with a Peak representative through live chat during business hours:

    • Monday-Friday: 8:00 a.m.-6:00 p.m. PT

    • Saturday: 9:30 a.m.-2:00 p.m. PT

    • Closed Sundays and holidays

Start with Ranger through website chat and connect with a live chat agent when additional assistance is needed.

Find a Branch or ATM

Looking for a branch or ATM?

Visit our Branches & ATMs to find a location near you.

Schedule a Branch Appointment

You can schedule a branch appointment online for help with accounts, loans, notary services, wires, fraud, Digital Banking, and other services.

Schedule a Branch Appointment

Choose your preferred branch, then select an available date and time.

Account Solutions

For assistance with:

    • Late or past-due payments
    • Negative account balances
    • Vehicle repossessions
    • Bankruptcy-related account questions

Call the Account Solutions Department directly at:

    • (877) 922-2216

For more information, see Get Help with Late Loan Payments or Account Issues.

Mailing Address

Send correspondence to:

Peak Credit Union
PO Box 718
Olympia, WA 98507-0718

Other Useful Phone Numbers

Bill Pay Support

For assistance with Bill Pay:

    • (866) 321-6547

Lost or Stolen Visa® Card After Hours

If your Peak Visa card is lost or stolen outside Member Services hours, call:

    • (866) 305-7248

For assistance while traveling internationally, refer to Visa's international support numbers.

Peak Routing Number

325181015

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