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Kasasa Cash Checking FAQ

Kasasa Cash Checking is a rewards checking account that pays higher dividends and reimburses ATM surcharge fees when monthly qualifications are met.

How Do I Earn Rewards?

To qualify for Kasasa Cash rewards each month, you must:

  • Complete at least 12 qualifying debit card purchases
  • Be enrolled in eStatements

Qualifying Transactions

Qualifying transactions include:

  • PIN-based debit card purchases
  • Signature-based debit card purchases

The following do not qualify:

  • ATM withdrawals
  • ATM transactions

What Rewards Do I Receive?

When qualifications are met, you'll receive:

  • A higher dividend rate on your account balance
  • ATM surcharge fee reimbursements

There is no monthly service charge for Kasasa Cash Checking.

What Happens If I Don't Qualify?

If monthly requirements are not met:

  • You'll receive the lower dividend rate
  • ATM surcharge fees won't be reimbursed

Qualification resets each month, so you can qualify again during the next cycle.

Frequently Asked Questions

How often do I need to qualify?

  • Requirements must be met during each monthly qualification period.

  • The qualification period ends the day before the last day of the month.

When are rewards paid?

  • Rewards and ATM fee reimbursements are paid on the last day of the month.

Can dividend rates change?

  • Yes. Kasasa Cash is a variable-rate account, so dividend rates may change at any time.

Is the higher rate a promotional or teaser rate?

  • No. All Kasasa Cash members receive the same rewards when account qualifications are met.

If my account balance becomes negative, can I still qualify?

  • Yes. As long as all qualification requirements are met, you'll still qualify for rewards.

If I miss the requirements by one transaction, can Peak make an exception?

  • No. Dividend payments and ATM reimbursements cannot be manually adjusted. However, you can qualify again during the next cycle.

What if my debit card arrives late?

  • New Kasasa Cash accounts receive rewards during the first month even if qualification requirements are not met.

ATM Fee Refunds

When are ATM fees reimbursed?

  • ATM fee reimbursements are credited on the last day of the month if all qualifications are met.

  • ATM fees charged on the last day of the month are reimbursed during the following month's cycle.

Do I need to request ATM fee reimbursements?

  • No. Reimbursements occur automatically when qualifications are met.

Are international ATM fees reimbursed?

  • No. International ATM fees and foreign transaction fees are not eligible for reimbursement.

Is there a reimbursement limit?

  • Yes. ATM surcharge fee reimbursements are limited to $20 per month.

eStatements

Do I need a computer to qualify?

  • No. However, you'll need a valid email address to receive eStatements.

Do I need to read my eStatements?

  • No. You only need to be enrolled in eStatements. Viewing the statement is optional.

Can I print my statements or check images?

  • Yes. Statements and check images can be viewed, downloaded, and printed through Digital Banking.

Account Limits and Requirements

Is there a minimum balance requirement?

  • No. There is no minimum balance required to receive rewards.

Is there a maximum account balance?

  • No. There is no limit on how much you can keep in the account.

  • However, the higher dividend rate only applies to the first $50,000 on deposit.

What is the minimum opening deposit?

  • The minimum opening deposit is $25.

Opening or Converting an Account

Can I open a Kasasa Cash Checking account online or by phone?

  • Yes. You can open an account online, by phone, or in a branch.

Can I convert my current checking account?

  • Yes. Visit a branch or call Peak Credit Union at (800) 258-3115.

Will my account number, checks, or debit card change?

  • No. Your account number, checks, and debit card remain the same.

  • Only the account type changes.

Is overdraft protection available?

  • Yes. Overdraft protection is available.

Can I have more than one Kasasa Cash account?

  • No. Members are limited to one Kasasa Cash account per Social Security Number.

Can joint owners be added?

  • Yes. Joint owners can be added to the account.

Can business accounts use Kasasa Cash Checking?

  • No. Kasasa Cash Checking is available only for consumer accounts.

Are there transaction limits?

  • No. There are no limits on transaction types or transaction volume.

Need More Help?

Chat with us:

  • Ranger virtual assistant is available 24/7 through website chat to answer questions and help you find information.

  • If you need additional assistance, you can connect to a live chat agent during business hours:

    • Monday-Friday: 8:00 a.m. - 6:00 p.m. PT
    • Saturday: 9:30 a.m. - 2:00 p.m. PT
    • Excluding holidays

If you have questions about Kasasa Cash rewards, dividend rates, qualification requirements, ATM fee reimbursements, account conversions, or opening a new account, start a chat with Ranger or connect with a live agent during available chat hours.

Prefer to call? Contact us at (800) 258-3115.

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