Send and receive money with Zelle®

Zelle® is a fast, safe, and easy way to send and receive money directly through Peak Credit Union Digital Banking and the mobile app.

Money is sent directly between eligible U.S. bank accounts and is typically available within minutes.¹

How to Enroll in Zelle®

1. Log in to Digital Banking or the mobile app.
2. Select Send Money with Zelle®.
3. Complete the one-time enrollment process.
4. Choose the email address or U.S. mobile number you want to use with Zelle®.
5. Select the account you want to use for sending and receiving money.

Once enrolled, you're ready to send and receive money.

How to Send Money

1. Select Send Money with Zelle®.
2. Add a new recipient or select an existing contact.
3. Enter the amount.
4. Review the details.
5. Select Send.

Only send money to people you know and trust.

How to Request Money

1. Select Send Money with Zelle®.
2. Choose Request.
3. Select a contact.
4. Enter the amount.
5. Select Request.

The recipient will receive a notification with instructions to complete the payment.

How to Receive Money

To receive money:

1. Enroll in Zelle® using your email address or U.S. mobile number.
2. Provide your enrolled email address or mobile number to the sender.

Money is typically deposited directly into your account within minutes.¹

Frequently Asked Questions

What is Zelle®?

• Zelle® allows you to send and receive money with friends, family, and people you trust using an email address or U.S. mobile number.

How does Zelle® work?

• When you enroll, your name, financial institution, and enrolled email address or mobile number are shared with the Zelle® network. Your account number is not shared with the sender or recipient.

Who can I send money to?

• You should only send money to friends, family members, and other people you know and trust.

How long does it take to send money?

• In most cases, money is available within minutes.¹

• If the recipient has not yet enrolled, they'll receive instructions on how to enroll and receive the payment.

Can I cancel a payment?

• You can cancel a payment only if the recipient has not yet enrolled in Zelle®.

• Once the recipient is enrolled and the money has been sent, the payment cannot be canceled.

Is Zelle® secure?

• Yes. Zelle® uses the same security and authentication features used by Peak Credit Union Digital Banking.

Can I use Zelle® internationally?

• No. Both the sender and recipient must have eligible U.S.-based bank accounts.

Safety Tips for Using Zelle®

• Only send money to people you know and trust.
• Treat Zelle® payments like cash.
• Verify recipient information before sending money.
• Be cautious of scams involving ticket sales, online marketplaces, or unfamiliar individuals.
• Peak Credit Union will never ask you to send money through Zelle® for fraud prevention, account verification, or system testing.

Need More Help?

Chat with us:

• Ranger virtual assistant is available 24/7 through website chat to answer questions and help you find information.

• If you need additional assistance, you can connect to a live chat agent during business hours:

  • Monday-Friday: 8:00 a.m. - 6:00 p.m. PT
  • Saturday: 9:30 a.m. - 2:00 p.m. PT
  • Excluding holidays

If you have questions about enrolling in Zelle®, sending or receiving money, payment status, or transaction limits, start a chat with Ranger or connect with a live agent during available chat hours.

Prefer to call? Contact us at (800) 258-3115.