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Creating a secure message

Follow these steps to create and send a secure message in Digital Banking, including adding attachments`

  1. In the Menu, click or tap Support, then select Secure Messages.
  2. Click or tap the pencil icon to begin a New Conversation. The New Conversation window will appear.
  3. From the drop-down list, select a Message Recipient.
  4. In the Message Subject field, enter a subject.
  5. In the Message field, type your message.
  6. (Optional) To include an attachment, click Attach a file. In the Open dialog box, select a file and click Open.
  7. When your message is complete, click or tap Send Message. Your new message will appear on the Conversations page.